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“It seems like in 2019 they doubled the penalty for their equipment not working,” McNally says with a laugh. “Instead of $2.80, which I usually pay, they were charging me $10.”Ĭurious, McNally, 58, looked through his 2018 statements and found more unexplained charges, but in $5 amounts. “They seem to come up when it doesn’t read your transponder,” McNally says. When he mentioned this at his office, the first two coworkers he talked to checked their accounts and said they found similar unexplained charges. He was surprised to find a number of $10 charges that should not have been there - 10 in February and four in January.
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The Quakertown software trainer last month consulted his E-ZPass statement to look for tolls he had paid while on the job, so he could be reimbursed. That was an unpleasant surprise for John McNally. Cruise through the tollbooth and your E-ZPass records the right amount.Įxcept when it doesn’t. So today I get a bill in the mail from IDOT stating that I owe them $60+ for unpaid tolls.Some things you take for granted.
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$20 for each missed toll, times three, plus the $1 or $1.50 for each toll across two different days (two on one day, one on another).įunny thing is, I logged into my account and it said that on the same days I missed tolls, IDOT registered that I also went through tolls and paid with my iPass transponder. So it's like "paid toll", "missed toll", "paid toll", "missed toll", so I assume there's something wrong with the transponder. They said, "in the future, call ahead and tell us you missed the tolls." I called IDOT and they waived the fees and just charged me for the tolls. How would I know I missed the tolls?!?! The iPass transponder has no lights and doesn't beep. When I lived in Florida, we had Sun Pass.
Sun Pass would beep one way to tell you it registered a toll and another way to tell you your account was low. I told the lady at IDOT this and she said the old iPass transponders were like that, but customers complained that they beeped too much. So how are you supposed to know when your transponder doesn't pay a toll so you can call and pay the toll before a notice with a fee is sent out? WTF?!?!īack to the transponder not working. I told her clearly it's not working if only half the tolls are registering and asked if the battery may be low. She said you can't replace the battery and only replace the whole transponder once it's determined the battery is dead.
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Replace my transponder." She replied, "well, you've only had it for three years and we usually don't replace them until after 6 or 7 years because that's how long the batteries typically last." The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact I-Pass Illinois in an easy-to-use summary, as well as a full comparison of the 2 ways to reach I-Pass Illinois, compared by speed and customer recommendations. So if I miss a toll, I'm supposed to call ahead of time. NOTICE: This system is the property of the Illinois State Toll Highway Authority (Tollway) and is to be used for official business purposes only. AUTOBOXCLUB - Heavy Duty EZPass/IPass/Toll Pass Mounting Strips/EZ Pass Mounting Strips/EZPass Transponder Device Holder/EZ Pass Adhesive Strip Set - 8pcs (4sets) with Alcohol Prep Pad. But the transponder doesn't tell me when I make or miss a toll. Specifically, in this case, this system is to be used solely for the purpose of submitting information relative to DBE/MBE/WBE participation. Log into your ipass account on the website and go into correspondence. but they won't replace the transponder until after 6 years.
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Free shipping for many products,Find many great new & used options and get the best deals for EZ PASS I-pass Sunpass Transponder Mounting Kit 3M Strips Window Dashboard Tape at the. Then choose year to date (assuming it expired this year) as the filter and search.
You should see correspondence with a description of Transponder Swap-out.
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